Petco has announced that it is closing its pet store in Melbourne’s east after an audit by the Victorian government found it failed to properly monitor and prevent staff misconduct.
The company said on Thursday that it will reopen in the next three months.
“The Petco store in the eastern suburbs of Melbourne will be closed,” a spokesperson said.
“It will remain open to all customers and staff until further notice.”
The announcement came as the Australian Competition and Consumer Commission announced it had begun an investigation into allegations of breaches of the Australian Consumer Law and unfair business practices.
“Our inquiry will focus on pet food safety and consumer rights,” the commission said in a statement.
Petco has been hit with a slew of fines in recent years for misleading consumers and the industry.”
As part, the ACCC is launching an investigation of Petco to determine if it has acted inappropriately in terms of monitoring and reporting on employee misconduct and compliance with the ACCCA’s code of conduct.”
Petco has been hit with a slew of fines in recent years for misleading consumers and the industry.
In May, the company was ordered to pay $3.5 million to customers who had their pet food spoiled by staff, including a dog who was left in a fridge for three days.
A year earlier, the Federal Government announced it would provide $20 million to pet food manufacturers to help them improve their safety record.
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